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Terms & Conditions

Last updated: May 2026

These terms and conditions apply to all work carried out by Dadda Blinds ("we", "us", "our") for customers ("you"). By booking a survey or placing an order with us, you agree to these terms.

1. Surveys & Quotations

All surveys are free of charge and carry no obligation to purchase. A written quotation will be provided following your survey. Quotes are valid for 30 days from the date of issue.

2. Orders & Deposit

All orders must be confirmed in writing (by email, text or signed order form). A 50% deposit is required before we begin any work. We will not place your order with our manufacturer until the deposit has been received. The remaining 50% balance is due on the day of fitting.

3. Made to Measure

All blinds are made to measure specifically for your windows. Once an order has been placed and the deposit paid, we cannot accept cancellations or changes. As all products are bespoke, they cannot be returned or refunded once manufactured.

4. Lead Times

Most orders are ready and fitted within 1–2 weeks of your deposit being received. Lead times are estimates and may vary depending on manufacturer availability. We will keep you updated throughout.

5. Fitting

Professional fitting is included in your quote. You must ensure that someone aged 18 or over is present at the property during the fitting appointment. If access cannot be gained at the agreed time, a rescheduling fee may apply.

6. Guarantee

All blinds carry a 1-year manufacturer's guarantee against defects in materials and workmanship. This does not cover fair wear and tear, misuse, accidental damage, or failure to follow care instructions. Fitting work is guaranteed for 12 months from the date of installation.

7. Payments

We accept cash and bank transfer. All prices include VAT where applicable. We reserve the right to charge interest on overdue balances at 8% per annum above the Bank of England base rate.

8. Complaints

If you are unhappy with any aspect of our service, please contact us within 14 days of fitting at info@daddablinds.com or call 07957 532412. We aim to resolve all complaints within 5 working days.

9. Liability

Our liability to you shall not exceed the total value of the order placed. We are not liable for any indirect or consequential losses arising from delays or defects beyond our reasonable control.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


Privacy Policy

Last updated: September 2026

Dadda Blinds is committed to protecting your personal information. This policy explains how we collect, use and store your data.

1. Who We Are

Dadda Blinds
Basement #5 Int House, Walsall Rd, Birmingham, B42 1NN
Email: info@daddablinds.com
Phone: 07957 532412

2. What Information We Collect

  • Your name, phone number and email address
  • Your home address (for survey and fitting purposes)
  • Details of your enquiry and the blinds you are interested in
  • Payment records (we do not store card details)

3. How We Use Your Information

  • To arrange and carry out your free survey
  • To provide you with a quotation
  • To process your order and arrange fitting
  • To contact you about your order or enquiry
  • To send occasional service updates (you can opt out at any time)

4. How We Store Your Data

Your information is stored securely and is only accessed by Dadda Blinds staff. We do not sell, rent or share your personal data with third parties for marketing purposes. We retain customer records for up to 6 years for accounting and warranty purposes, after which they are securely deleted.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data

To exercise any of these rights, please contact us at info@daddablinds.com.

6. Cookies

Our website uses essential cookies required for the site to function. With your consent, we also use Google Analytics cookies to understand how visitors use our site (for example, which pages are popular) so that we can improve it. We do not use advertising or retargeting cookies, and analytics data is not used to identify you personally.

When you first visit our site, you'll be asked to accept or decline these optional analytics cookies via the cookie banner. You can change your mind at any time by clearing your browser's cookies/site data for our site, which will show the banner again. Google's use of data collected via Analytics is described in Google's Privacy Policy.

7. Contact

If you have any questions about this privacy policy, please contact us at info@daddablinds.com.

© 2026 Dadda Blinds. All rights reserved. Made with ❤️ in Birmingham

We'd like to use optional analytics cookies to see how visitors use our site, so we can keep improving it. No personal data is sold or shared. See our Privacy Policy.